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SECTION 3

RADIO & TELEPHONE

COMMUNICATIONS

CHAPTER TITLE PAGE
         
1 Radio’s & Communications …………………… Page 02
2 Daily Radio Check .…………...………………... Page 02
3 Telephones ……………………………………… Page 02
4 Police Communications Dispatcher …………… Page 03
5 Information CVECO Members Will Provide … Page 04
6 All CVECO Codes …………………………….. Page 04
7 CVECO Codes 5, 6, 7 & 9 …………………….. Page 05
8 Initiating An “All Clear” …………………….. Page 06
9 Other Emergencies Or Information …………. Page 07
10 CVECO Tactical Channel …………………… Page 07
11 Tactical Channel Protocols …………………... Page 08
12 Police / Fire Radio Communications ………… Page 09
13 Non-Emergency Protocol …………………… Page 09
14 Tactical Radio Ownership …………………… Page 09
15 CVECO Radio Network …………………… Page 10

Index

1. RADIO’S AND COMMUNICATIONS:  
   
1.1 The Sarnia Fire/Police Service Communications Center will be the central control for all radio communications.
   
1.2 All industries on the radio system will utilize the same frequency with separate call letters for identification purposes. (See Page 10)
   
1.3 The caller shall ensure that the Fire/Police Dispatcher is advised within 10 minutes of the nature of the emergency, using the CVECO Radio (or 911 if no radio is available) and issuing the CVECO Code Notification Checklist (Page 11).
- Reference Appendix F in Members Only section.

Index

2. DAILY RADIO CHECKS:  
   
2.1 The Sarnia Fire/Police Communications Center will radio each company individually at 07:00 hours each day. Each company will respond with call letters and "10-4".
   

Index

3. TELEPHONES:  
   
3.1 Industries, which are not equipped with radios, or if radios are inoperative, will use the same procedure for reporting as laid down under, radio procedures.

Index

4. POLICE COMMUNICATIONS DISPATCHERS:  
   
   
4.1 Upon receiving a CVECO code message, the Sarnia Fire/Police Dispatcher will use the “CVECO Code Notification Checklist ” (Page 11) to obtain the information necessary to ensure an appropriate response.
   
- Reference Appendix F in Members Only section.
   
4.2 The OPP will respond in Area 2 and Area 4. Sarnia Fire/Police Dispatch will relay all known information to them.
   
4.3 When initiating a CVECO code, callers should state the code first, the name of their company and then the geographical area they are located in.
   
  Sample Transmission on the CVECO radio:
   
  XJF-740 to Sarnia City Police. Code 6 Bayer Inc. Area 1. Code 6 Bayer Inc. Area 1.
   
4.4 All CVECO members will be advised of the situation by CVECO radio, including applicable Code 7 calls indicating immediate known danger.
   
4.5 The Sarnia Fire/Police Communications Center will assume responsibilities as incident dispatcher, according to established checklists.
   
4.6 As required, communications personnel may call any of:
   
- Aamjiwnaang First Nations
   
- OPP Communications Centre in Chatham
   
- Central Ambulance Communications Centre in Wallaceburg
   
- Lambton County Fire Channel
   
- St. Clair Township
   
- St. Clair County Michigan
   
- Coast Guard
   
- CN and CSX Railways
   
- Other affected response personnel, according to established procedures or agreements
   
- Activate area warning sirens and issue a public notification release (EARS)

Index

5. INFORMATION CVECO MEMBERS WILL PROVIDE:  
   
   
5.1 Each CVECO member will complete the “CVECO Code Notification Checklist” (Page 11) when they initiate any CVECO code.
   
- Reference Appendix F in Members Only section.
   
5.2 If not done with the activation of the code, and the submission of the CVECO checklist (within 10 minutes), the Plant Dispatcher will contact the Fire/Police Dispatch and supply all known information as soon as reasonably possible.

Index

6. ALL CVECO CODES:  
   
   
6.1 Provide the following information when initiating any CVECO code.
   
a) Record date of event
   
b) Record time event started and the time the code was issued.
   
c) Check box for the appropriate CVECO code issued.
   
- If a code 8, identify if the occurrence is an emergency, or information only.
   
d) Company name of CVECO member calling and call letters.
   
e) Provide name of person submitting the checklist and call back number
   
f) For further information, provide name of a knowledgeable contact person that can provide more details on the event.
   
g) Check box for the appropriate geographical area the event is located in.
   
- Check box on the left if the event will impact another geographical area

Index

6. ALL CVECO CODES: Continued
   
   
h) Nature of problem. Define details of the situation if known.
- Discharge to Water Ground Air
   
- Fire
   
   
- Explosion
   
- High Flare
   
- Loss of Flare
   
- Unusual Activity
   
- Smokey Stack
   
- Loud Noise
   
- Other - Define record more details if available.
   
i) Product name and UN number (if available)
   
j) Identify type of product hazard, or check “unknown” if not known
   
- Toxic, Corrosive and or Flammable
   
k) Check appropriate box(s) on how someone may notice your situation. Specify details if known.
   
Note: CVECO members are to Update Sarnia Fire-/Police (911) Dispatch at least hourly, or as required until all clear is announced.
   
- If re-submitting checklist, provide time update provided in upper right corner
   
- Fire/Police Dispatch will record all clear time and date.
   

Index

7. CVECO CODES 5, 6, 7 & 9:  
   
   
7.1 If a Code 5, 6, 7, or 9 has been initiated, continue to provide the following information.
   
l) Provide temperature, wind direction and speed at scene (if known)
   
m) Provide the direction of safe approach for responders
   
n) Provide location of you designated meeting or staging area

Index

7. CVECO CODES 5, 6, 7 & 9: Continued
   
   
7.2 Code 6 Specific Information
   
o) Recommend public “shelter in place” or “evacuate” ( Yes / No)
   
p) Define boundary of affected area that the release may impact (if known)
   
   
7.3 Fax MSDS sheets to Sarnia Fire/Police Dispatch and to the Sarnia General Hospital
   
- Use completed CVECO Checklist as a cover sheet when faxing MSDS sheets.
   
   
7.4 Record any additional information (updates) for Codes 5, 6, 7 or 9
   
   
7.5 Complete CVECO Information Checklist and fax to Police Dispatch
   
Note: Fire/Police Dispatch will record all clear time and date.
   
7.6 Provide Fire/Police Dispatcher with “all clear” when incident is mitigated.
   

Index

8. INITIATING AN “ALL CLEAR”:  
   
8.1 This notification indicates that an alert has ended.
   
8.2 The Fire/Police Dispatcher will issue an "All Clear" when directed to do so by the authorized person from the plant site.
   
8.3 If a Code 6 has been issued, municipal authorities on the advice of industry will issue the “all clear”.

Index

9. OTHER EMERGENCIES OR INFORMATION:
   
9.1 Fire/Police Dispatch will notify all members of any severe weather warnings received.
   
9.2 If any CVECO member receives a storm warning from any other source, they should notify the Police by telephone, so that all member companies may be warned.
   
   
   
  Index
10. CVECO TACTICAL CHANNEL:
   
10.1 The CVECO tactical channel operates on 458.93750 MHz. The system is portable, has a maximum operating range of approximately 1 mile (1.5 km) and has no supporting antennas or repeater stations.
   
10.2 The primary function of the tactical channel is to permit communications between inter-agency Fire Departments either enroute or at the emergency scene.
   
10.3 Present industrial holders of the CVECO tactical channel are as follows:
   
- Imperial Oil Limited
   
- Bayer Inc.
   
-- Dow Chemical Canada Ltd.
   
-- Sunoco Energy Inc.
   
- Shell Canada Limited
   
- NOVA Chemicals (All 4 sites)
   
- TERRA Nitrogen
   
10.4 Present municipal holders of the tactical channel are as follows:
   
-- Sarnia Fire & Rescue Service
   
- St. Clair Township Fire Department
   
- City Of Sarnia Mobile Command Post

Index

11. TACTICAL RADIO PROTOCOLS:
   
   
11.1 Upon request for mutual aid assistance involving Code 9, the CVECO member making the request will
   
- Identify what assistance they will require
   
- Request what equipment or apparatus they require
   
- Determine the safe direction of approach
   
- Location of staging area
   
   
11.2 When arriving at the staging area the responding apparatus will attempt to make contact with the Incident Commander to announce that they are available for duty.
   
11.3 The Incident Commander will acknowledge each responder and provide appropriate information as requested.
   
11.4 Communications over the tactical channel shall be limited to essential dialogue and restricted to emergency communications.
   
11.5 Each responding agency shall ensure continuous monitoring of the tactical channel throughout the entire incident.
   
11.6 Each responding agency upon cessation of emergency activities and prior to leaving the scene shall contact the Incident Commander and advise him/her of their intentions.
   

Index

12. POLICE / FIRE COMMUNICATIONS:
   
12.1 Sarnia Police Service and Lambton OPP can communicate with each other on the Provincial Common Channel.
   
12.2 The Communications Centers will advise the officers when to begin using the common channel.
   
12.3 Fire Rescue Services in Sarnia, St. Clair Township and Point Edward also use a common channel.
   

Index

13. NON - EMERGENCY PROTOCOLS:
   
13.1 To ensure the integrity of the tactical channel, utilization of the radio system is encouraged by each individual agency. This will ensure that the system will function as intended during actual emergencies and allow for practice with the tactical channel.
   
13.2 All non-emergency use of the tactical channel shall cease upon activation of a Code 9 and remain in effect until the emergency is over and an "ALL CLEAR' has been issued.
   

Index

14. TACTICAL RADIO OWNERSHIP:
   
14.1 Industry Canada licensed this tactical channel to CVECO in 1997.
   
14.2 Each radio licensee is responsible for the annual fee. Signing authority for the license is the CAER Administrator.
   
14.3 Municipal radios are owned by CVECO and are in trust to the municipalities.
   
14.4 The radios are Motorola MTX-838 intrinsically safe multi-channel.

Index

15. CVECO RADIO NETWORKS:
   
15.1 The CVECO radio network operates on 159.12 MHz Pl Tone 3.5 Hz
  Air Products Limited ………………………………………………….. CYA 349
  Basell Canada Inc. ………………………………………………….. VCM 880
  Bayer Inc. ……………………………………………………………….. XJF 740
  Blue Water Authority ……………………………………………….. VDS 641-4
  BP Canada Energy …………………………………………………… XNZ 861
  Cabot Canada Ltd. …………………………………………………… CYA 365
  Clean Harbors ……………………………...………………………….. VCY 930
  Dow Chemical Canada Inc …………………………………………... XJF 739
  DuPont - [uses Nova St. Clair River Site Radio] …………... VCZ 562
  Enbridge Inc. …………………………………………………………….. VCO 420
  Ethyl Canada Inc. ………………………………………………. XJF 736
  Fibrex ……………………………...……………………………………….. XOH 750
  GTX Rail ……………………………...………………………………… VCQ 564
  Hydro One ……………………………...………………………………… XOH 750
  Imperial Oil Limited ………………………………………………….. XJF 742
  NOVA Chemicals Ltd. -- Corunna Site …………………………. VCW 454
  NOVA Chemicals Ltd. -- Moore Site ……………………….. VCW 479
  NOVA Chemicals Ltd. -- St. Clair River Site …………………. VCZ 562
  NOVA Chemicals Ltd. -- Sarnia …………………………………... BAZ 238
  Ontario Power Generation L.G.S. ……………………………….. XOH 745
  Praxair - 915 S. Vidal Street …………………………………….. VCW 445
  Praxair - 1832 S. Vidal Street ……………………………………… CFU 937
  Procor Limited ……………………………………………… VCT 460
  Royal Polymers - [uses Imperial Oil Radio] ……….…………… XJF 742
  Sarnia Police Service ……………………………………………… XJF 743
  Sarnia Fire Rescue Services ………………………………………… XJF 743
  Shell Canada Products Ltd. ………………………………………… XJF 737
  Sunoco Inc. …………………………………………………………….. XJF 738
  Terra International (Canada) Ltd. ……………..………………… CYA 389
  Transalta ……………..………………………………………………...… VCQ 605

CVECO CODE NOTIFICATION CHECKLIST

Company to provide appropriate checklist(s) to 9-1-1 within 10 minutes of reporting a

CVECO code. Fax list to 344-8779 after providing the initial information by phone or radio.

1 - INFORMATION REQUIRED FOR ALL CODES
      Updates Provided: 1st _____________
Date: __________ Event Start: __________ Code Called: _________ (Times) 2nd _____________
(mth/day/yr) (mth/day/yr) (Time) (Time) Additional _____________
Code (check appropriate) q 5 q 6 q 7 q Emergency q Information Only 8 q 9
Company name: Call Letters:
Name of person calling: Phone #: ( ) - ext.
For Further Information: Same as above or: Phone #: ( ) - ext.
Event Location First check area of origin and then any area which has a potential to be impacted due to wind direction, proximity, etc. Area of Origin Area(S) Impacted LOCATION POLICE
  q 1 q 1 Sarnia (west of Indian Road) Sarnia Police
  q 2 q 2 St. Clair Township O.P.P.OPP
  q 3 q 3 Sarnia (east of Indian Road) Sarnia Police
  q 4 q 4 Point Edward OPP
NATURE OF PROBLEM Chemical Information: (if available)
Discharge to: q Water q Ground q Air Product Name: _____________________________
q Fire q Explosion q High Flare q Loss of Flare UN #: _____________________________________
q q q q Hazards: q Toxic q Corrosive q Flammable q Unknown Specify if possible:
q Unusual Activity q Smokey Stack q Loud Noise q Other q  
q q q q q  
Define: q  
How would a member of the general public notice this event? q Sight q Sound q Smell q Feel q Taste Specify:

2 - ADDITIONAL INFORMATION REQUIRED FOR CODES 5, 6, 7 OR 9
Local Weather Direction of Safe Approach: Meeting Location/Staging Area: q Staging Area 1 q Staging Area 2 q Other: __________________
Temperature: _________ oC    
Wind out of the: _________ At: KPH    
CODE 6 SPECIFIC INFORMATION
Evacuation Recommended? q Yes q No For Code 6 fax MSDS to 911at: q 344-8779
Shelter-In-Place Recommended? q Yes q No and to hospital at: q 339-7264
Define Boundary of Affected Area:
Any Additional Information for Codes 5, 6, 7 or 9:

3 - All Clear for Code: q 5 q 6 q 7 q 8 q 9 Date: Time: